Butt Lane Post Office set for revamp


Butt_Lane_Post_Office

Councillors welcome Butt Lane Post Office revamp.

Butt Lane Post Office on Congleton Road is set to be updated to offer a new modern service that is convenient for it’s customers.  As part of this programme of investment and modernisation some services will change, but the Post Office will be open for longer hours.  If the changes go ahead the Butt Lane branch will be open Mon-Wed 9:00 – 18:30, Thu 09:00 – 17:30, Fri 09:00 – 18:30 & Sat 09:00 – 13:00 (Current opening times are : Mon – Fri 09:00 – 17:30 & Sat 09:00 – 12:30).

Customers will still have most of the products and services they’re used to, but some some services will no longer be available at this branch.  Some Insurance services will no longer be available in branch due to Insurance becoming more widely available over the phone or online.  Payment by cheque will also go now that the banks have agreed not to issue cheque guarantee cards.  The Butt Lane branch may close for up to seven days during August/September 2015 while a refurbishment of the building takes place.

Cllr Kyle Robinson said: “I welcome the news that our local Post Office will get a complete overhaul to make it more accessible to local people.  The Post Office is very well used in Butt Lane as the Pharmacy also helps to increase it’s footfall.  I think it’s great that these businesses work alongside each other to offer an exceptional service in our community.  The only concerns I have raised with Post Office Limited is the ending of payments by cheque.  There is still a generation that prefer to pay by cheque and I have raised this with the area manager. Unfortunately, the banks have stopped issuing cheque guarantee cards so this makes it difficult for companies to accept a payment by cheque for fear of it bouncing should there be insufficient funds in a customers account.”

About cllrkylerobinson

Newcastle Borough Councillor and Kidsgrove Town Councillor for the Butt Lane Ward. Please visit my blog www.cllrkylerobinson.com Twitter @kyle_robinson22

Posted on June 30, 2015, in Butt Lane and tagged , , , , , , , , , , , , , , , , , , . Bookmark the permalink. 2 Comments.

  1. AS ONE OF THE OWNERS OF BUTT LANE POST OFFICE I FEEL SOME CLARIFICATION IS REQUIRED. THIS POST OFFICE REORGANISATION IS THE LATEST OF MANY OVER THE YEARS ALL AIMED AT COST REDUCTION. THE LAST ROUND OF BRANCH CLOSURES WAS FINISHED IN 2012. SADLY, OURSELVES, LOCAL COUNCILLORS OR, INDEED, MPs ARE ALL POWERLESS TO INFLUENCE POST OFFICE LTD. IDEALLY, WE WISHED TO KEEP OUR POST OFFICE TRADING UNDER CURRENT CONDITIONS WITH NO REDUCTION IN SERVICES TO OUR CUSTOMERS. POST OFFICE LTD ARE, HOWEVER, GRADUALLY AMENDING ALL CONTRACTS NATIONALLY MAKING OUR WISH TO CONTINUE IMPOSSIBLE. THE NEW CONTRACT REDUCES SERVICES AVAILABLE AND ALSO SIGNIFICANTLY REDUCES SALARY PAYMENTS TOO. MANY POST MASTERS ARE BEING FORCED TO RETIRE RATHER THAN TAKE A SIGNIFICANT CUT TO THEIR LIVELIHOODS (MAKING THEIR POST OFFICES UNVIABLE AS A BUSINESS). SOME ARE TRYING TO CONTINUE UNDER THEIR CURRENT FORMAT FOR AS LONG AS POSSIBLE. AT BUTT LANE, AND AFTER SOME CONSIDERABLE THOUGHT, WE HAVE DECIDED TO RETAIN THE POST OFFICE… SOLELY AS A LOSS MAKING SERVICE TO OUR COMMUNITY. REFIT COSTS (ALTHOUGH UNNECESSARY) WILL BE ENTIRELY MET BY OURSELVES AND ARE MANDATORY. THE POST OFFICE CONTRIBUTE ONLY THE STANDARD EQUIPMENT AND COUNTERS THEY REQUIRE US TO USE.

  2. THERE IS AN INTERESTING BBC DOCUMENTARY STARTING THIS WEEK ON THE STATE OF THE POST OFFICE, THE CURRENT SHAKE UP AND THE DEVASTATION IT IS CAUSING TO OUR NETWORK AND HIGH STREETS. WHAT IS MORE IT HAS BEEN FILMED IN NORTH STAFFORDSHIRE POST OFFICES! I URGE ANYONE INTERESTED IN THE REAL FUTURE OF THE POST OFFICE TO WATCH IT. STARTS WEDS 29TH JULY AT 9.00PM ON BBC2. (3 EPISODES OVER 3 WEEKS).

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