Butt Lane Post Office on Congleton Road is set to be updated to offer a new modern service that is convenient for it’s customers. As part of this programme of investment and modernisation some services will change, but the Post Office will be open for longer hours. If the changes go ahead the Butt Lane branch will be open Mon-Wed 9:00 – 18:30, Thu 09:00 – 17:30, Fri 09:00 – 18:30 & Sat 09:00 – 13:00 (Current opening times are : Mon – Fri 09:00 – 17:30 & Sat 09:00 – 12:30).
Customers will still have most of the products and services they’re used to, but some some services will no longer be available at this branch. Some Insurance services will no longer be available in branch due to Insurance becoming more widely available over the phone or online. Payment by cheque will also go now that the banks have agreed not to issue cheque guarantee cards. The Butt Lane branch may close for up to seven days during August/September 2015 while a refurbishment of the building takes place.
Cllr Kyle Robinson said: “I welcome the news that our local Post Office will get a complete overhaul to make it more accessible to local people. The Post Office is very well used in Butt Lane as the Pharmacy also helps to increase it’s footfall. I think it’s great that these businesses work alongside each other to offer an exceptional service in our community. The only concerns I have raised with Post Office Limited is the ending of payments by cheque. There is still a generation that prefer to pay by cheque and I have raised this with the area manager. Unfortunately, the banks have stopped issuing cheque guarantee cards so this makes it difficult for companies to accept a payment by cheque for fear of it bouncing should there be insufficient funds in a customers account.”